Junior Office Manager

This company is an on-demand courier service that facilitates product deliveries ordered through its mobile application. They aim to provide easy access to anything within a city.

Our client, an innovative on-demand courier service, is seeking a Junior Office Manager to join their team. This role is crucial for supporting their shared vision of providing easy access to city-wide services. The company values top performers who bring new ideas and diverse perspectives, offering opportunities for growth and significant impact. They are committed to diversity and inclusion, believing that varied backgrounds lead to the best ideas and solutions. The successful candidate will be a talented and passionate individual responsible for managing office administration and procedures in their Nairobi and Mombasa offices. This involves ensuring high levels of organizational effectiveness, clear communication, and safety, ultimately contributing to a smooth and efficient daily operation.

1. Organize and manage office operations and procedures.
2. Coordinate with the IT department regarding all office equipment.
3. Liaise with facility management vendors for services such as cleaning, landlord relations, catering, and security.
4. Support the facilities coordinator in escalating maintenance vendor issues.
5. Ensure proper accountability from all vendors.
6. Assist with in-house events, celebrations, and conferences.
7. Identify and resolve office-related problems.
8. Maintain a positive working environment by adhering to sustainable practices.
9. Ensure office efficiency through planning and executing equipment procurement, office layouts, and adherence to office standards.
10. Keep the office organized and clean with the support of cleaning staff.
11. Oversee and support all administrative duties to ensure smooth office operations.
12. Onboard new employees and provide support during their initial days.
13. Manage office supplies inventory and place orders as needed.
14. Identify opportunities for improving office management processes.
15. Manage reception duties and welcome guests to the office.
16. Develop and maintain positive relationships with employees and the HR team at headquarters.
17. Act as the primary contact for employees regarding onboarding and HR-related policies and processes.

1. Possess 2 to 3 years of experience as an Office Manager.
2. Demonstrate strong attention to detail and problem-solving abilities.
3. Exhibit excellent organizational and planning skills, particularly in a fast-paced environment.
4. Have strong time management skills and the ability to multitask and prioritize work effectively.
5. Be proficient in both written and verbal communication in Kiswahili and English.
6. Show a creative mindset with the capacity to suggest improvements.
7. Be a proficient user of Google Drive applications and able to quickly adapt to new systems.
8. Display a proactive and can-do work attitude.