Investment Operations Assistant

CIC Insurance Group is a leading insurance and financial services organization with over five decades of experience, providing life, general, micro insurance, asset management, and investment solutions. With operations in Kenya, Uganda, South Sudan, and Malawi, and listed on the Nairobi Securities Exchange, CIC Group is committed to integrity, transparency, and innovation in financial protection across Africa.

The Investment Operations Assistant is responsible for the precise management of trade settlements with custodians, ensuring all corporate actions across various portfolios are settled accurately, and maintaining meticulous data input within the core Fund Management system. Key duties include preparing and transmitting investment instructions, acting as the primary liaison between custodians and the Fund Manager for trade input and management, and verifying the accurate and timely execution of trade allocations and settlements against custodian statements. The role also involves identifying, tracking, and resolving unmatched transactions through collaboration with custodians, dealers, and Fund administrators. The assistant will review daily system entries for accuracy, recommend corrective actions for data anomalies, and conduct monthly reconciliations between custodian holdings and Fund Manager records. Furthermore, responsibilities extend to tracking, processing, and managing all corporate actions, setting up new products, onboarding clients into the fund management system post-tenders, and maintaining organized, compliant investment documents. The role also supports process optimization, performs system testing for updates and product launches, participates in departmental planning and budgeting, and provides documentation for internal and external audits.

1. Receive, prepare, and transmit precise investment instructions to all custodians.
2. Input and manage trades, acting as the primary liaison between custodians and the Fund Manager.
3. Verify that trade allocations and settlements are executed accurately and timely against custodian statements.
4. Identify, track, and resolve unmatched transactions by collaborating with custodians, dealers, and Fund administrators.
5. Review daily system entries to verify accuracy and recommend corrective actions for data anomalies.
6. Conduct monthly reconciliations between custodian holdings and Fund Manager records.
7. Track, process, and manage all corporate actions affecting the portfolios.
8. Set up new products and onboard clients into the fund management system following successful tenders and RFPs.
9. Maintain organized and compliant investment documents.
10. Assist with process optimization and perform system testing for new updates and product launches.
11. Participate in departmental planning, budgeting, and meetings.
12. Provide documentation and support for both internal and external audits.

1. Bachelor’s Degree in a Business-related field.
2. Professional Qualification in CP, CFA, or CISI is an added advantage.
3. Minimum of 1 year of experience.