Technical Sales Intern

Cerium Chemicals Ltd is a growing chemical raw-materials distribution company that serves the personal care and homecare industries.

Cerium Chemicals Ltd, a rapidly expanding distributor of chemical raw materials for the personal care and homecare industries, is looking for a Technical Sales Intern. This role involves actively supporting sales and business development by identifying and cultivating new customer relationships, generating leads through various channels including market research and customer visits, and maintaining strong connections with existing clients. The intern will be responsible for understanding customer formulation needs, recommending suitable raw material solutions, assisting with product presentations, and providing basic technical information. Key tasks also include coordinating samples, trials, quotations, and follow-ups, as well as supporting cross-selling and new product introductions. The intern will monitor market trends, competitor activities, and customer requirements, maintain accurate CRM data, and assist with sales reporting and forecasting. Collaboration with Procurement, Warehouse, and Finance teams is essential to ensure excellent customer service and efficient order fulfillment.

1. Identify and develop new customers and business opportunities.
2. Generate leads through prospecting, networking, market research, digital platforms, and customer visits.
3. Conduct regular customer visits and sales calls.
4. Develop and maintain relationships with existing and prospective customers.
5. Understand customer formulation and production needs to recommend suitable raw-material solutions.
6. Support product presentations and provide basic technical and application information.
7. Coordinate samples, product trials, quotations, and customer follow-ups.
8. Support cross-selling, upselling, and introduction of new products to existing customers.
9. Monitor market trends, competitor activities, pricing, and customer requirements.
10. Maintain accurate customer and sales information in the CRM system.
11. Assist with sales reports, pipeline management, and sales forecasts.
12. Collaborate with Procurement, Warehouse, Finance, and other teams to ensure excellent customer service and timely order fulfillment.

1. Hold a Diploma or Bachelor's degree in Chemistry, Industrial Chemistry, Chemical Engineering, Cosmetic Science, or a related field, with a mandatory chemistry-related academic background.
2. Demonstrate interest in technical sales, business development, chemicals, raw materials, cosmetics, personal care, or homecare.
3. Possess strong communication, presentation, and customer relationship skills.
4. Be commercially minded, proactive, self-driven, and target-oriented.
5. Have the ability to understand technical products and translate customer requirements into practical solutions.
6. Be proficient in Microsoft Office and willing to learn CRM systems.
7. Be willing to travel regularly for customer visits.
8. Recent graduates and candidates eligible for internships are encouraged to apply.
9. Knowledge or exposure to cosmetic/personal care formulation, homecare products, laboratory work, R&D, or chemical raw materials is an added advantage.