Risk and Compliance Officer

Mater Misericordiae Hospital is a leading healthcare provider in East and Central Africa, dedicated to offering exceptional, compassionate, and Christ-centered healthcare services through an innovative and competent workforce.

Mater Misericordiae Hospital, a prominent healthcare institution in East and Central Africa, is seeking a Risk and Compliance Officer. This position is crucial for strengthening the hospital's governance by overseeing and improving risk management processes, ensuring adherence to policies and procedures, and facilitating the operationalization of risk and control self-assessment frameworks. The role also involves supporting the development and implementation of the Business Continuity Plan, conducting reviews, and coordinating related training for staff. The officer will be responsible for collecting and collating risk and compliance management information for review and participating in quality improvement initiatives.

1. Coordinate and enhance risk management practices across various hospital departments.
2. Review internal and external audit reports to extract relevant risk and control information for reporting and remediation.
3. Monitor and report on adverse trends in Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
4. Track the resolution of all associated Internal Audit recommendations.
5. Assess departmental compliance with policies and procedures, focusing on strengthening controls.
6. Investigate and analyze successful and attempted fraud incidents, identifying causes and implementing measures to close loopholes.
7. Support staff training on Risk and Control Self-Assessment (RCSA).
8. Coordinate the implementation of the RCSA framework throughout the Hospital.
9. Ensure the development and execution of a continuous risk identification and assessment program through timely completion of RCSAs and Risk Reports.
10. Collaborate with business units to establish, maintain, and continuously improve risk management capabilities.
11. Assist in developing and improving risk-related Standard Operating Policies and Procedures across business and support units.
12. Ensure thorough follow-up on management actions to mitigate identified risks.
13. Gather and compile Risk and Compliance Management Information for management review.
14. Champion the documentation of inter-departmental Service Level Agreements during quality assurance reviews.
15. Support the development and implementation of the Business Continuity Plan (BCP) framework for the Hospital.
16. Review BCP programs and tools to ensure they are current and updated.
17. Ensure BCP testing is conducted according to the Hospital's schedule.
18. Support staff training on BCP.
19. Coordinate administrative and logistical duties for the Risk and Compliance Department.
20. Participate in departmental quality improvement initiatives and provide required reports.
21. Perform any other related duties as assigned.

1. Possess a Bachelor’s degree in Law, Finance, Business, Healthcare Management, or Information Technology.
2. Additional professional qualifications such as IRM, CRM, CRA, or FRM are advantageous.
3. Have a minimum of five (5) years of working experience in Risk Management.
4. Include at least three (3) years of relevant working experience within the healthcare industry.
5. Demonstrate the ability to anticipate and mitigate risk by developing appropriate risk management policies.
6. Possess strong working knowledge of relevant regulatory requirements and risk management guidelines specific to healthcare.
7. Be an analytical thinker.
8. Exhibit excellent interpersonal skills.
9. Have good verbal and written communication skills.