Locum Pharmacy Professionals

CIC Insurance Group Plc, established in 1968, is a Kenyan financial services company primarily operating in the banking, finance, and insurance sectors. They offer various insurance products and services across the region.

This role involves temporary assignments for pharmacy professionals to assist CIC Pharmacy with its daily functions. The primary goal is to maintain smooth operations and provide excellent pharmaceutical services to patients. Responsibilities include accurate medication dispensing, inventory management, patient counseling, and collaboration with healthcare providers, all while adhering to legal and ethical guidelines.

1. Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
2. Identify and address potential drug interactions, contraindications, and adverse effects.
3. Prepare and compound pharmaceutical products as per prescriptions.
4. Monitor and manage pharmaceutical inventory to prevent shortages and overstocking.
5. Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
6. Assist in the procurement and restocking of pharmaceutical supplies.
7. Provide clear and comprehensive medication counseling, including proper usage, potential side effects, and drug interactions.
8. Educate patients on over-the-counter medications, supplements, and general health concerns.
9. Promote adherence to prescribed medication regimens for better therapeutic outcomes.
10. Offer advice on over-the-counter products, supplements, and health-related concerns.
11. Coordinate and manage wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.
12. Collaborate with service providers to optimize patient care.
13. Communicate effectively with prescribers to clarify and discuss medication-related issues.
14. Review and provide technical support on pharmacy prescriptions and related claims.
15. Ensure a positive and welcoming environment for customers.
16. Address customer inquiries and concerns with professionalism and empathy.
17. Resolve issues related to medication availability, insurance, and prescription refills.
18. Ensure compliance with all pharmacy laws, regulations, and standards.
19. Maintain accurate and up-to-date patient records and prescription files.
20. Participate in quality assurance and continuous improvement initiatives.
21. Stay informed about new drugs, treatments, and healthcare trends.
22. Commit to Continuous Professional Development.
23. Participate in continuing education programs to maintain and enhance professional competence.

1. Minimum Diploma in Pharmaceutical Technology from an institution recognized by the Pharmacy and Poisons Board; a bachelor’s degree is an added advantage.
2. Registered with the Pharmacy and Poisons Board with a valid practicing license.
3. Minimum of two years of relevant experience in retail pharmacy operations.
4. Flexibility and availability to work assigned shifts, as agreed for each locum engagement.
5. Strong knowledge of pharmaceutical laws and regulations.
6. Ability to work in a fast-paced environment with attention to detail.
7. Proficiency in medical software and inventory management systems.
8. Analytical and problem-solving skills.
9. Proficiency in service and billing insurance claims.
10. Good communication and interpersonal skills.