Traffic & Creative Operations Intern

BURN is seeking a Traffic & Creative Operations Intern to assist the Head of Traffic in managing creative and marketing projects from initial brief to final delivery. This hands-on role involves daily project tracking, follow-ups, and documentation, along with conducting initial quality checks on creative outputs before they proceed to review. It offers an excellent opportunity for an organized and detail-oriented individual to gain insight into the operational aspects of a creative team, spanning Brand, Product, Carbon, and Digital marketing.

1. Maintain daily updates on the project tracking board, ensuring each job has a clear status, owner, and deadline.
2. Follow up with stakeholders regarding outstanding feedback, approvals, and missing inputs.
3. Monitor progress with designers and copywriters, flagging any potential delays.
4. Provide the Head of Traffic with a concise end-of-day update on project movements, blockers, and priorities.
5. Verify incoming briefs against a standard checklist, including market, format, sizes, deadline, copy, and approver.
6. Request any missing information from requesters before briefs are assigned.
7. Log new requests in the tracker and attach all relevant materials.
8. Conduct initial reviews of creative assets for typos, correct sizes, specifications, current logos, and required legal lines.
9. Confirm that market-specific versions contain the correct language, pricing, and local details.
10. Batch work for review at scheduled times, ensuring each piece is accompanied by its brief.
11. Translate review feedback into clear action lists for the creative team and confirm all points are addressed in subsequent versions.
12. Document notes from WIPs, stand-ups, and stakeholder check-ins, then circulate decisions and action points.
13. Organize final files by market and product, adhering to naming conventions and version control standards.
14. Maintain comprehensive records of briefs, approvals, and project timelines.
15. Compile weekly summaries of completed jobs, overdue tasks, and turnaround times.
16. Assist in preparing data for traffic reports and capacity discussions.

1. A recent graduate or final-year student in Marketing, Communications, Journalism, Business, or a related field.
2. Highly organized with a strong attention to detail.
3. Possesses clear and confident written and verbal communication skills, comfortable with polite but persistent follow-ups.
4. Proficient in Google Workspace or Microsoft Office; familiarity with project management tools like ClickUp, Asana, or Trello is a plus.
5. Demonstrates an interest in creative work, marketing, or operations.
6. Capable of managing multiple tasks simultaneously and maintaining composure under deadline pressure.