IT Officer

OPPO, established in 2008, is a global technology company that provides smart devices, operating systems, and internet services. With a presence in over 40 countries, 6 research institutes, and 4 R&D centers, OPPO employs over 40,000 people dedicated to creating innovative technology.

As an IT Officer at OPPO Kenya, you will be responsible for maintaining the company's technology infrastructure, including computer systems and software applications. Your primary goal will be to ensure the smooth operation of all IT services, providing essential technical support to employees and managing various IT-related projects. This role is crucial for upholding the efficiency and security of the company's digital environment.

1. Install, configure, and maintain computer hardware, software, and operating systems.
2. Provide technical support to employees and resolve computer-related issues.
3. Monitor and maintain company IT systems, networks, and internet connectivity.
4. Manage software installations, updates, and system configurations.
5. Diagnose and resolve hardware, software, and network problems.
6. Maintain IT equipment inventory and ensure proper usage and maintenance.
7. Support data backup, security, and protection of company information.
8. Assist with IT-related projects and implement new technology solutions.
9. Ensure the smooth daily operation of office technology and communication systems.
10. Escalate complex technical issues and coordinate with external IT service providers when necessary.

1. Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
2. Strong knowledge of computer systems, hardware, and software applications.
3. Excellent understanding of Windows operating systems and Microsoft Office applications.
4. Knowledge of computer networking, internet connectivity, and basic IT security.
5. Strong troubleshooting and problem-solving abilities.
6. Previous work experience in an IT support or technical position is an added advantage.
7. Good communication, organizational, and interpersonal skills.
8. Ability to work independently and manage multiple technical tasks.
9. Experience providing technical support within a corporate environment.
10. Knowledge of network administration and IT infrastructure.
11. Familiarity with system maintenance, data backup, and cybersecurity practices.
12. Ability to adapt to new technologies and software applications.