Security Assistant

Acorn believes its integrated real estate platform adds value for our investors and other stakeholders. It is an essential enabler to deliver and manage rental housing, while providing access to capital to drive scale, so that investors can benefit from economies.

The Security Assistant plays a crucial role in ensuring a safe and secure environment for students within the residence. Key aspects of this position include improving the customer experience, implementing robust security processes, actively participating in safety drills, and upholding compliance with the Tenancy agreement.

1. Provide a welcoming and helpful presence to students, staff, and visitors.
2. Assist students with security-related questions and concerns.
3. Conduct regular foot patrols within the residence to maintain a safe and secure environment.
4. Participate annually in fire drill exercises to test emergency response readiness.
5. Act as a first responder during emergencies, including fire incidents.
6. Identify and escalate maintenance issues to the relevant department.
7. Ensure timely follow-up and resolution of reported issues.
8. Manage the gate pass and visitor management system for tracking and authorizing entries and exits.
9. Ensure strict adherence to residence security protocols and procedures.
10. Implement and enforce security policies effectively.
11. Attend and actively participate in security briefs, meetings, and training sessions.
12. Collaborate with the security team to address concerns and enhance safety measures.
13. Report any suspicious activities or security breaches to the Security Team Leader for escalation.
14. Maintain accurate logs and records of incidents and subsequent actions.
15. Communicate effectively with other team members and departments for a coordinated security approach.

1. Possession of a high school certificate or an equivalent qualification.
2. Demonstrated strong communication and interpersonal skills.
3. Ability to manage stressful situations calmly and effectively.
4. Detail-oriented with keen observational skills.
5. Basic understanding of security systems and procedures.
6. Willingness to work flexible hours, including nights and weekends.
7. Minimum of 1-2 years of experience in the security industry.