Head of Products & Solutions

Wananchi Group is a leading business in East Africa, providing affordable entertainment and connectivity solutions to the rapidly growing middle class.

The Head of Products & Solutions will be responsible for the complete product lifecycle, from strategy and roadmap development to execution. This includes managing the portfolio's profit and loss, setting pricing, ensuring healthy margins, and optimizing commercial performance. The role also involves creating high-value bundled enterprise solutions, developing effective go-to-market strategies, and building strong relationships with technology vendors, OEMs, and cloud providers. A key aspect is facilitating collaboration between commercial, engineering, NOC/SOC, and operational teams to ensure excellent customer outcomes and supporting major enterprise RFPs and complex customer engagements.

1. Define and manage the comprehensive product strategy, roadmap, and lifecycle.
2. Drive portfolio profitability, pricing strategies, margin optimization, and overall commercial success.
3. Develop and implement high-value bundled enterprise solutions and effective market entry strategies.
4. Establish and maintain strategic partnerships with key technology vendors, OEMs, and cloud service providers.
5. Facilitate cross-functional collaboration among commercial, engineering, NOC/SOC, and operational teams to achieve superior customer results.
6. Provide support for significant enterprise Request for Proposals (RFPs) and intricate customer opportunities.

1. Hold a Bachelor’s degree in Telecommunications, Computer Science, Engineering, Business Administration, or a closely related discipline.
2. Possess a minimum of 10 years of progressive experience in product management, solution architecture, or commercial leadership within the telecommunications, ICT, ISP, or enterprise technology sectors.
3. Demonstrate strong expertise in connectivity, cybersecurity, managed IT services, and cloud/data center infrastructure.
4. Exhibit robust commercial acumen, a strong focus on P&L management, and excellent stakeholder management capabilities.
5. Proven ability to effectively lead and influence both technical and commercial teams.