Insurance Sales

ICEA Lion Group is one of the largest insurers and financial services companies in East Africa, with decades of experience in helping individuals protect and create wealth. The company focuses on innovation to develop financial products and services tailored for a constantly changing world.

This full-time, on-site Insurance Sales position is located in Nairobi County, Kenya. The role involves identifying potential clients, presenting appropriate insurance solutions, and finalizing sales across various product lines, including life, health, and general insurance. The professional will also engage in marketing initiatives, maintain accurate sales records, and strive to achieve individual and team sales targets.

1. Conduct client meetings to assess customer needs.
2. Prepare quotations and process applications in compliance with company policies and regulatory requirements.
3. Provide ongoing customer service, policy reviews, and renewals to ensure client retention and satisfaction.
4. Collaborate with internal teams and brokerage partners when necessary.
5. Participate in marketing initiatives to promote insurance products.
6. Maintain accurate sales records and documentation.
7. Meet individual and team sales targets consistently.

1. Strong proficiency in insurance sales and a comprehensive understanding of insurance products and markets.
2. Excellent customer service skills to manage inquiries, offer support, and cultivate long-term client relationships.
3. Competence in insurance brokerage, including working with intermediaries and navigating brokerage channels.
4. Knowledge of health insurance products, basic underwriting principles, and claims processes.
5. Relevant academic qualifications such as a diploma or degree in Business, Finance, Marketing, or a related field; professional insurance certifications are advantageous.
6. Demonstrated experience in insurance or financial services sales, with a proven history of meeting or surpassing sales targets.
7. Strong communication, negotiation, and presentation abilities, capable of clearly explaining complex products.
8. High level of integrity, accountability, and strict adherence to regulatory and ethical standards.
9. Ability to thrive in a fast-paced environment, manage multiple clients effectively, and maintain precise documentation.
10. Proficiency in basic computer applications and CRM or sales management tools is beneficial.