Head of ICT

Mhasibu Sacco is a financial cooperative society that provides savings and credit services to its members. It aims to offer cost-effective, reliable, and member-focused services.

The Head of ICT will be responsible for planning and leading the strategic and operational management of the Sacco's ICT and information system services. This includes ensuring that services are cost-effective, reliable, and member-focused, aligning with the Society's current and future requirements. The role also involves contributing to the Sacco's overall corporate strategies, annual plans, policies, and procedures as a senior manager.

1. Create and communicate a vision for ICT within the Society to all employees and stakeholders.
2. Develop an ICT strategy that defines the future direction of technology use and promotes efficiency and effectiveness.
3. Research future ICT options and advise Senior Management and the Board on leveraging ICT for service delivery and addressing challenges.
4. Lead the implementation of the ICT strategy and support broader corporate strategies, including digital inclusion.
5. Participate in developing, implementing, and reviewing the Sacco’s corporate strategies, annual plans, policies, and procedures as a senior manager.
6. Prepare the departmental budget for CEO approval and ensure its proper utilization for value for money.
7. Manage the Sacco’s ICT infrastructure and oversee the administration of Sacco systems and critical applications to ensure reliability, security, and scalability.
8. Maintain and continuously improve day-to-day technology, systems, and telecommunications services for efficiency, reliability, and cost-effectiveness.
9. Proactively identify and manage ICT risks that could impact service provision and operational smoothness.
10. Develop and implement the ICT Business Continuity Plan in alignment with the Society’s overall plan.
11. Develop and enforce policies and procedures for data integrity, security, and regulatory compliance.
12. Lead ICT projects, ensuring they are completed on time, within scope, and within budget, coordinating with other departments.
13. Champion change and promote innovative solutions for operational challenges.
14. Monitor third-party ICT service contracts and manage relationships with contractors, suppliers, partners, and stakeholders.
15. Ensure compliance with the ICT Policy and Procedure Manual and relevant legislation concerning data security and integrity.
16. Perform any other lawful duties as assigned.

1. Hold a Bachelor’s degree in Computer Science or a related ICT field.
2. Possess a professional ICT certification (e.g., CISM, CISA) and maintain membership in good standing with a relevant ICT professional body.
3. Have a minimum of 8 years of relevant experience, with at least 5 years in a management position.
4. Experience in the financial services sector is preferred.
5. Must meet the requirements of Chapter Six of the Constitution of Kenya.