Merchant Acquisition Agent

HFCB Kenya Limited is a financial institution founded in 1965, operating in the banking and financial services sector.

The Merchant Acquisition Agent is responsible for expanding the Small and Medium-sized Enterprise (SME) portfolio. This involves increasing the overall book value, the number of tills, assets, and client accounts. The role requires implementing aggressive sales strategies and fostering strong relationship management to achieve business growth.

1. Sell various financial products including tills, accounts, CTO, loans, and facilitate deposit mobilization.
2. Plan sales activities, track daily progress, and report performance to the Team Leader Merchant Acquisition.
3. Identify and assess business opportunities within designated catchment areas and collaborate with the Sales Team Leader for sales activation initiatives.
4. Deliver compelling presentations to potential clients, including individuals, schemes, and business owners.
5. Conduct customer interviews and interactions at branches or client premises to understand their financial needs and recommend suitable products.

1. Hold a Bachelor's Degree in a business-related field from a recognized institution.
2. Possess a minimum of 3 years of experience in the banking sector, specifically with direct responsibility for SME sales.
3. Demonstrate strong communication, presentation, and coordination skills.
4. Possess strong analytical, interpersonal, negotiation, and selling skills.
5. Be computer literate, with proficiency in MS Office Suite.
6. Be confident, self-driven, and a person of integrity.
7. Ability to drive change and innovation, coupled with a strong desire for excellence.
8. Capable of achieving set business targets and providing service with minimal supervision.
9. Be flexible and willing to travel on short notice.
10. Leadership and management skills are an added advantage.