HR Internship

British American Tobacco Kenya PLC is a manufacturing company founded in 1907, based in Nairobi, Kenya. It operates in the tobacco industry.

The HR Intern will play a crucial role in assisting the Human Resources department with a wide range of administrative and operational duties. This position is designed to provide practical experience and insight into core HR functions such as managing employee relations, supporting talent acquisition processes, maintaining accurate records, and contributing to overall HR operations. The intern will be involved in tasks that promote employee engagement, ensure compliance with HR policies, and contribute to efficient data management and reporting.

1. Respond to basic employee inquiries and escalate complex issues to HR Business Partners as needed.
2. Contribute to initiatives focused on enhancing employee engagement and morale.
3. Assist in maintaining comprehensive employee records and databases.
4. Coordinate logistics for HR-related meetings, training sessions, and events.
5. Support the employee Joiner, Mover, Leaver (JML) process.
6. Aid the recruitment process by posting job openings and scheduling interviews.
7. Assist in conducting induction sessions for new hires and facilitating their onboarding.
8. Support benefits administration tasks, including enrolment and updates.
9. Assist with payroll processing activities to ensure data accuracy.
10. Help ensure compliance with HR policies, procedures, and regulations.
11. Aid in the performance appraisal process by gathering and organizing relevant data.
12. Assist in tracking performance metrics and preparing reports for management review.
13. Support the implementation of performance improvement plans as directed.
14. Sort, review, and organize employee records across physical storage systems.
15. Ensure proper labelling, categorisation, and filing in accordance with records management standards.
16. Standardise file structures for consistency and ease of access.
17. Support archival processes, including boxing, indexing, and storage tracking.
18. Scan and digitise employee records to improve accessibility and reduce reliance on physical files.
19. Maintain accurate digital records and ensure proper file naming conventions.
20. Support uploading and structuring documents within HR systems.
21. Assist in tracking digitisation progress and completeness.
22. Develop and maintain a centralised file index or directory system.
23. Update tracking logs to ensure document traceability, aiming for near 100% visibility.
24. Support the creation of tracking tools for file movement and retrieval.
25. Support timely retrieval of employee records for HR, legal, and audit requests.
26. Aim to reduce document retrieval turnaround time to under two business days through improved systems.
27. Assist in preparing documentation for audits and compliance checks.
28. Identify inefficiencies in current records management practices and recommend improvements.
29. Ensure adherence to BAT's records retention and data protection policies.
30. Support the implementation of standard operating procedures (SOPs) for records management.

1. Strong attention to detail and a high level of accuracy.
2. Good organisational and time management skills.
3. Ability to handle confidential information with integrity.
4. Strong communication and teamwork skills.
5. Basic problem-solving and process improvement mindset.
6. Effective interpersonal skills for collaborating with diverse teams.
7. Flexibility to adapt to changes in technology and organisational needs.
8. Ability to manage multiple tasks and priorities effectively.
9. Proactive attitude with a willingness to learn and take on new challenges.
10. Proficiency in Microsoft Excel and document management.
11. Basic understanding of data entry and file management systems.
12. Ability to manage large volumes of information efficiently.
13. Familiarity with scanning and digitisation tools is an advantage.
14. Strong organisational skills with meticulous attention to detail.
15. Ability to maintain confidentiality and appropriately handle sensitive information.
16. Bachelor’s degree in Human Resources, Business Administration, Records Management, or a related field.
17. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
18. Prior internship or exposure in HR/administration is an added advantage.
19. Demonstrated interest in HR operations, compliance, or data management.