Presales Engineer

RIANA Group, founded in 2017 and based in Nairobi, Kenya, is a technology company specializing in electronic security solutions.

The Presales Engineer at RIANA Group is responsible for driving sales by conducting desk research and preparing comprehensive technical and commercial proposals for tenders and bespoke electronic security solutions. This involves working closely with the sales team to ensure successful deal closures, providing essential technical training and product knowledge to sales staff, channel partners, and clients, and conducting product demonstrations tailored to specific client needs. The role also includes managing the sales bid process by responding to RFIs and RFPs, creating cost estimates, and developing technical proposals that align with client requirements.

1. Collaborate closely with the sales team to facilitate successful sales closures.
2. Deliver technical training and product knowledge transfer to sales teams, channel partners, and clients to ensure accurate product positioning.
3. Conduct product demonstrations and proof-of-concept sessions, both on-site and virtually, showcasing solution capabilities tailored to client use cases.
4. Prepare accurate cost estimates and technical proposals that meet client specifications.
5. Manage the sales bid process by effectively responding to Requests for Information (RFIs) and Requests for Proposals (RFPs).
6. Maintain a comprehensive library of reusable technical collateral, including reference architectures, proposal templates, technical FAQs, and case studies, to streamline future bidding processes.
7. Handle tender responses, providing detailed answers and expanding on functional and technical requirements within complex tender documents from potential clients.
8. Stay informed about market trends, product developments, and competitor landscapes by actively researching and maintaining a deep understanding of both RIANA Group's products and competitor strengths and weaknesses.

1. Possess a Bachelor’s Degree in Engineering or a related field.
2. Have at least 2 years of working experience in a pre-sales role within the relevant industry.
3. Demonstrate a strong understanding of the Tender Management Process.
4. Be skilled in preparing and analyzing complex technical specifications and bids.
5. Exhibit excellent written and verbal communication and negotiation skills.
6. Possess strong relationship management skills.
7. Be proficient in using Microsoft Office Suite.