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Shop Manager
AGAR / JUA by AGAR
Full-time
Retail, Fashion & FMCG
Sales
Mid Level
Salary: Open / Negotiable
Posted 3 months ago
About the Company
AGAR / JUA by AGAR is a dynamic brand dedicated to bringing high-quality wellness and beauty products to the African market, focusing on natural ingredients and sustainable practices.
Job Description
AGAR / JUA by AGAR is on the lookout for a highly motivated Shop Manager to oversee the day-to-day running of our retail outlet. This pivotal role involves leading a dedicated team, optimizing sales performance, and maintaining the high standards of our brand. The successful candidate will be instrumental in creating an inviting atmosphere for our customers, ensuring they receive personalized service while exploring our curated selection of products. This is an exciting opportunity for a retail professional to make a significant impact within a growing brand in the African wellness and beauty sector.
As Shop Manager, you will be at the forefront of our customer engagement, responsible for both the strategic direction and operational efficiency of the shop. You will champion our brand values, cultivate strong customer relationships, and implement innovative strategies to enhance our market presence. We are looking for a leader who can inspire their team, manage inventory effectively, and contribute to the overall success and expansion of AGAR / JUA by AGAR.
Key Responsibilities
• Oversee daily shop operations, ensuring smooth workflow and exceptional customer service.
• Drive sales performance through effective merchandising, promotional activities, and team motivation.
• Manage inventory levels, conduct regular stock takes, and ensure accurate record-keeping using POS and stock control systems.
• Recruit, train, and supervise shop staff, fostering a positive and productive work environment.
• Develop and implement strategies for both B2B and B2C sales channels to expand market reach.
• Handle customer inquiries and resolve complaints efficiently, maintaining high levels of customer satisfaction.
• Monitor market trends and competitor activities to identify new business opportunities.
• Prepare regular sales reports and analyze performance metrics to inform business decisions.
Requirements
- Diploma/Degree in Business Administration, Management, or Hospitality.
- 5–7 years experience in sales, preferably cosmetics.
- Experience in B2B and B2C sales.
- Knowledge of wellness and beauty products.
- Familiarity with POS and stock control systems.
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How to Apply
Job Details
- Function
- Sales
- Industry
- Retail, Fashion & FMCG
- Type
- Full-time
- Experience
- Mid Level
- Salary
- Open
- Posted
- May 20, 2026
- Views
- 85