IT Systems Application Analyst

Valley Hospital is a premier health facility located in Nakuru, offering diverse services with a mission to provide quality yet affordable healthcare.

The IT Systems Application Analyst at Valley Hospital is responsible for analyzing, troubleshooting, and resolving application issues to ensure optimal performance across clinical and administrative operations. This role involves collaborating with developers and end-users to implement and enhance application functionality, as well as gathering business requirements and translating them into effective technical solutions. The analyst will also support system testing and application deployments, ensure strict compliance with data privacy, security, and hospital policies, and continuously monitor and improve application performance.

1. Analyze, troubleshoot, and resolve application issues to ensure optimal performance.
2. Collaborate with developers and end-users to implement and enhance application functionality.
3. Gather business requirements and translate them into technical solutions.
4. Support system testing and application deployments.
5. Ensure compliance with data privacy, security, and hospital policies.
6. Monitor and improve application performance to support clinical and administrative operations.

1. Certification in one or more of the following: Microsoft Certified: Azure Developer Associate, AWS Certified Developer Associate, CompTIA Security+, or ITIL Foundation (or equivalent).
2. Experience working with both front-end and back-end application technologies.
3. Good understanding of application development frameworks, databases, APIs, and system integrations.
4. Bachelor’s degree in Computer Science (an added advantage).
5. Prior experience in an application development or support environment (an advantage).
6. Strong technical expertise in application development, databases, and integrations.
7. Analytical thinking with keen attention to detail and ability to resolve technical issues.
8. Strong verbal and written communication skills, with the ability to explain complex concepts clearly.
9. Ability to work with diverse stakeholders and translate business needs into technical solutions.
10. Adaptability to a dynamic and fast-paced healthcare environment.
11. Proactive and self-driven approach with minimal supervision.