Communications Assistant

CMMB Kenya is a non-profit organization dedicated to medical mobilization, working to improve health outcomes through various programs and initiatives. They focus on advancing health and well-being in communities.

Based in the Nairobi office, the Communications Assistant will be instrumental in driving CMMB Kenya's communication efforts. This role involves actively seeking out, collecting, and producing engaging stories, images, and multimedia content that effectively highlight the organization's achievements and impact. The successful candidate will collaborate closely with program teams, beneficiaries, project participants, and colleagues across different countries and time zones. The position demands a blend of journalism, content creation, and multimedia production skills, requiring proficiency in writing, photography, videography, and editing. Regular travel to project sites is expected to capture stories and visual content, ensuring all communications consistently uphold CMMB Kenya’s brand standards, values, and ethical guidelines. This role is perfectly suited for a proactive, creative, and relationship-oriented communicator who can uncover powerful stories and transform them into captivating content for a diverse range of audiences.

1. Identify and gather inspiring stories from within programs and projects by collaborating with staff, beneficiaries, and volunteers.
2. Post, manage, and monitor CMMB Kenya’s social media accounts.
3. Conduct interviews with staff and community members to obtain firsthand accounts of CMMB’s impact.
4. Diligently record and document all gathered content, including stories, interviews, and images, transcribing materials into English when necessary.
5. Catalogue stories into an appropriate and organized filing system.
6. Capture compelling and respectful images of CMMB’s work in action.
7. Ensure all required consent forms are completed, properly stored, and shared.
8. Work collaboratively with and provide support to professional photographers contracted for projects.
9. Edit and produce videos suitable for social media, donor reporting, and internal communications.
10. Design visually appealing graphics and layouts for both digital and print materials using tools such as Canva, Venngage, and Adobe Suite (Photoshop, Illustrator, InDesign, and Premiere Pro).
11. Ensure that all communication materials adhere to CMMB’s voice, branding, and marketing requirements.
12. Use branded language consistently on social media and in press releases.
13. Provide content for CMMB Kenya’s website and social media pages.
14. Monitor social media activity and escalate any concerns to management.
15. Produce and edit short-form videos and graphics optimized for each social media platform.
16. Safeguard CMMB’s brand reputation in social media, story gathering, and media relations.
17. Work with media outlets to promote CMMB Kenya stories in the local press.
18. Share stories with local partners to enhance collaborations.

1. Excellent writing and storytelling skills, with the ability to create compelling content for diverse audiences.
2. Strong professional photography skills.
3. Proficiency in graphic design using platforms such as Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign, and Premiere Pro), or Venngage.
4. Demonstrated experience in video production and editing for digital platforms.
5. Ability to manage and maintain multimedia content, including cataloguing, consent documentation, and digital asset organization.
6. Strong interpersonal skills to build relationships and effectively engage with beneficiaries, staff, partners, and other stakeholders.
7. Proven ability to work collaboratively across teams, cultures, and multiple time zones.
8. Knowledge of social media management, current digital communications trends, and audience engagement analytics.
9. High attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously.
10. Demonstrated commitment to ethical storytelling, safeguarding principles, and protecting the dignity of beneficiaries and participants while upholding organizational brand standards.
11. Willingness and ability to travel to project sites to gather stories, multimedia content, and stakeholder perspectives.
12. Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, Media Studies, or a related field.
13. Minimum of 1-3 years of relevant experience in communications, digital media, journalism, public relations, content creation, or a similar role.
14. Experience producing multimedia content, including photography, graphic design, video editing, and social media content management.
15. Experience working with international, non-profit, development, or humanitarian organizations is an added advantage.