Account Manager

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unrivalled advantage.

The Account Manager will coordinate and support the effective delivery of reinsurance business, covering underwriting, claims, marketing, client servicing, placements, negotiations, and renewals. This position is crucial for identifying appropriate reinsurance solutions, safeguarding clients' assets and portfolios, securing competitive terms and capacity, and ensuring high-quality service delivery through effective market engagement and collaboration with technical partners.

1. Analyze client reinsurance requirements and recommend suitable risk transfer solutions, coverage options, and placement strategies.
2. Evaluate reinsurance business requirements and market trends to identify appropriate solutions and address operational challenges.
3. Serve as the primary point of contact for assigned clients, providing technical advice and ensuring their needs and expectations are met.
4. Coordinate reinsurance placements, including market submissions, obtaining quotations, and negotiating terms, conditions, pricing, and capacity with underwriters.
5. Review and quality check reinsurance documentation to ensure accuracy, completeness, and alignment with client requirements.
6. Build and maintain strong relationships with clients, underwriters, and internal teams to support effective service delivery.
7. Monitor market developments, identify emerging opportunities, and provide insights on market trends, pricing, and available coverage.
8. Support client retention, satisfaction, and profitability through proactive client engagement and effective management of client expectations.
9. Monitor assigned accounts and identify opportunities for business growth, new placements, and improved client solutions.
10. Coordinate placement activities, follow up on underwriter requirements, subjectivities, and warranties, and ensure timely completion of placements.
11. Collaborate with internal teams and relevant stakeholders to ensure seamless service delivery and resolution of client requirements.
12. Support business development initiatives, including preparing and reviewing market submissions and presentations for new business and renewals.
13. Provide guidance and on-the-job support to junior team members and trainees to enhance technical competence and service delivery.
14. Maintain continuous professional development and adhere to Minet's values, leadership expectations, policies, and procedures.
15. Coordinate and oversee assigned reinsurance projects and activities, ensuring effective planning, resource utilization, and timely execution.
16. Provide day-to-day guidance and technical support to team members to ensure quality and consistency in service delivery.

1. Strong technical knowledge of reinsurance, particularly Treaty reinsurance.
2. Sound financial, commercial, and analytical skills.
3. Excellent negotiation, sales, marketing, and business development skills.
4. Strong client relationship management and communication skills.
5. High levels of initiative, self-confidence, and ability to work independently.
6. Strong client focus and stakeholder engagement skills.
7. Proficiency in Microsoft Office applications.
8. At least 5 years of experience in a similar role.
9. Bachelor’s degree in Insurance, Business, Finance, Economics, Risk Management, or a related field.
10. Diploma in Insurance, ACII, or AIIK.
11. CPA/ACCA or risk management qualifications will be an added advantage.