Pesapap Digital Sales Representative

Family Bank Ltd is a financial institution, and this role supports PESAPAP Digital Limited, which specializes in providing fintech and enterprise technology solutions.

This position focuses on driving sales growth, acquiring new clients, and promoting the adoption of PESAPAP Digital Limited's fintech and enterprise technology solutions. The successful candidate will manage both sales execution and product training, ensuring clients fully understand, adopt, and effectively use the company's digital offerings. Key activities include engaging potential clients, assisting with product demonstrations, coordinating onboarding processes, and delivering structured training programs to facilitate successful implementation and utilization of software products and SaaS platforms. This role is crucial for enhancing customer relationships, increasing product awareness, and boosting solution adoption across various industries.

1. Identify and actively pursue new sales opportunities for enterprise software solutions offered by PESAPAP Digital Limited.
2. Establish and nurture strong relationships with both potential and existing clients across diverse sectors.
3. Deliver compelling product demonstrations and presentations to prospective clients.
4. Contribute to marketing efforts designed to enhance product awareness.
5. Facilitate structured training sessions for clients and users, covering system functionality and optimal usage.
6. Create comprehensive training materials, such as user manuals, guides, and product documentation.
7. Assist with client onboarding procedures during the implementation phase of solutions.
8. Verify that clients have a complete understanding of system features and operational workflows.
9. Sustain robust relationships with enterprise clients and key stakeholders.
10. Offer continuous support and guidance to clients regarding system usage and potential enhancements.
11. Collect client feedback to inform product improvements and service delivery strategies.
12. Monitor and report on sales activities, client interactions, and the effectiveness of training programs.
13. Keep detailed records of client training sessions and metrics related to system adoption.
14. Share valuable insights with management concerning market trends and evolving customer needs.
15. Provide support in negotiating and finalizing sales deals.
16. Keep the sales pipeline current and contribute to revenue generation objectives.
17. Undertake additional official duties as directed by management.

1. Hold a Bachelor’s Degree in Marketing, Business Administration, Information Technology, Business Information Systems, or a closely related discipline.
2. Possess desirable professional certifications in areas such as sales and marketing, digital marketing, Customer Relationship Management (CRM), training facilitation, or instructional design.
3. Have completed training related to fintech or digital banking.
4. A minimum of two years of experience in sales, client engagement, training, or business development positions is required.
5. Prior experience in promoting or selling technology products, enterprise software, or SaaS solutions is an advantage.
6. Demonstrated experience in conducting client training sessions and delivering product demonstrations.
7. Experience within fintech, banking technology, or enterprise digital solutions environments is highly desirable.