Direct Sales Agent

HCS Affiliates Group, a human resources and management consultancy based in Nairobi, Kenya, is recruiting on behalf of a client in the telecommunications sector.

The Direct Sales Agent will be responsible for marketing and selling the company's products and services to customers in a professional manner. This role requires adherence to financial controls, processes, and policies governing retail operations.

1. Achieve sales targets for airtime, customer acquisitions, and devices.
2. Monitor and manage inventory and consignment stock, ensuring accurate daily balances.
3. Handle daily cash floats and reconcile daily sales.
4. Contribute to and execute strategies aimed at enhancing customer experience to boost sales.
5. Provide technical assistance to customers, particularly with data device configuration.

1. Hold a Diploma or Bachelor’s Degree in Business, Marketing, or a related discipline.
2. Possess at least 1 year of experience in sales.
3. Demonstrate strong marketing skills and comprehensive product knowledge.
4. Proficiency in upselling, cross-selling, and providing solution-oriented approaches.
5. Excellent customer relationship management skills.
6. Strong customer focus and ability to build partnerships.
7. Aptitude for influencing, negotiating, and analytical thinking.
8. Exhibit strategic orientation, business acumen, and a results-driven mindset.
9. Commitment to continuous self-development.