RECEPTIONIST

Pawa IT Solutions is a technology company committed to digital transformation across Africa.

Pawa IT Solutions is seeking a vibrant, organized, and tech-savvy Receptionist to serve as the welcoming face and voice of the company. The successful candidate will manage front desk operations, deliver a professional experience to clients, candidates, and visitors, while providing administrative support to internal teams.

This is an excellent opportunity for an organized professional who enjoys customer interaction, office administration, and supporting a fast-paced technology company committed to digital transformation across Africa.

1. Welcome clients, candidates, and visitors professionally while creating a positive first impression.
2. Manage the company's main telephone line by answering calls, screening inquiries, and directing calls to the appropriate departments.
3. Coordinate the digital visitor sign-in process, notify staff of visitor arrivals, and ensure guests are comfortably received.
4. Maintain a clean, organized, and professional reception area and shared office spaces.
5. Manage incoming and outgoing mail, courier deliveries, and office logistics.
6. Monitor office supplies and kitchen inventory, ensuring timely replenishment.
7. Coordinate with vendors, service providers, and building management to support daily office operations.
8. Maintain organized physical and electronic filing systems for easy document retrieval.
9. Coordinate meeting room bookings and assist with scheduling meetings and appointments.
10. Provide administrative assistance to various departments, including interview coordination and record management.
11. Support the planning and logistics of staff meetings, company events, and internal activities.
12. Perform additional administrative duties assigned by management to support business operations.

1. Diploma in Business Administration, Front Office Management, Communications, or a related field.
2. One (1) to Two (2) years' experience as a Receptionist, Office Administrator, or Administrative Assistant.
3. Experience working within a technology company or fast-growing corporate environment will be an added advantage.
4. Good working knowledge of Google Workspace including Gmail, Google Docs, Google Sheets, Google Forms, and Google Calendar.
5. Basic knowledge of office administration systems and digital productivity tools.
6. Excellent verbal and written communication skills.
7. Professional telephone etiquette and customer service skills.
8. Strong organizational and multitasking abilities.
9. High level of discretion and confidentiality.
10. Ability to work effectively in a fast-paced environment.