Consular Associate

The U.S. Embassy in Kenya serves as the diplomatic mission of the United States government, fostering relations and providing services to U.S. citizens and visa applicants in Kenya.

The Consular Associate, working directly under a Consular Officer, is responsible for a diverse set of duties across the American Citizen Services (ACS) Unit, Nonimmigrant Visa (NIV) Unit, Immigrant Visa Unit, and/or Fraud Prevention Unit (FPU). This includes delivering consular assistance to U.S. citizens, conducting non-adjudicatory visa processing tasks, and supporting investigation and validation studies. The incumbent will also manage communications with the public, legal professionals, U.S. and host governments, and congressional offices. A Secret level security clearance must be obtained and maintained for this position.

1. Provide consular services to U.S. citizens.
2. Conduct non-adjudicatory visa processing.
3. Assist in investigation and validation studies.
4. Handle correspondence with the public, attorneys, U.S. and host governments, and Congress.
5. Secure and maintain a Secret level security clearance.

1. Minimum of three years of office administrative experience, with at least one year specifically in consular experience, OR two years of office administration (FP-07 Training Level), OR one year of office administration (FP-08 Training Level).
2. Completion of High School is required.
3. Level IV (Fluent) proficiency in speaking, reading, and writing English.
4. Ability to accurately input data into consular systems, identify, and correct errors made by applicants and colleagues.
5. Demonstrated proficiency in MS Office Suite and general computer skills, including information and database management.
6. Strong organizational skills, including task management and filing.
7. Effective communication skills, particularly in drafting official correspondence and reports.
8. Ability to obtain and maintain a Department of State (DOS) Secret Security clearance.
9. Possess tact and sound judgment when interacting with the public, especially in challenging or sensitive situations.
10. Exhibit sensitivity in evaluating evidence and correctly applying complex regulations.
11. Capacity to learn and apply relevant U.S. and host country laws, regulations, legal precedents, and court decisions.
12. Good interpersonal skills.