HR & Admin Team Lead

The HR and Admin Team Lead, reporting to the General Manager, is responsible for the comprehensive implementation of Human Resource and Administration policies and procedures. This includes overseeing recruitment, selection, learning and development, compensation and benefits, employee discipline, and general office administration. The role ensures the smooth operation of HR and administrative processes within the organization.

1. Coordinate and support all HR functions including recruitment, compensation, benefits, learning, development, HR audits, payroll, separation, discipline, record keeping, onboarding, and employee welfare.
2. Develop and implement HR policies and procedures, ensuring staff awareness.
3. Manage the performance management system to foster a performance-driven culture.
4. Implement reward, incentive, and sanction policies and strategies.
5. Chair Health and Safety committee meetings, ensuring risk assessments and implementation of recommendations.
6. Provide advisory and support services to managers on people management matters such as leave, illness, conflict resolution, disciplinary issues, counseling, welfare, and safety.
7. Advise management on legal and other implications of HR-related decisions.
8. Conduct training needs analysis to identify skill gaps and recommend appropriate training.
9. Spearhead the quarterly appraisal process, participating in discussions, profiling, and ensuring documentation is signed and filed.
10. Prepare and submit accurate HR and Administrative reports and budgets weekly, monthly, annually, or ad-hoc.
11. Provide logistics support for workshops and office meetings, including booking arrangements.
12. Collaborate with cleaning services for office cleanliness and fumigation.
13. Coordinate visitor management for the Nairobi Office.
14. Maintain organized staff and administration files.
15. Manage office space, ensuring health and safety measures are implemented, communicated, and monitored.
16. Manage correspondences with partners.
17. Maintain a register of annual and bi-annual renewals (physical and digital) and ensure timely completion.
18. Manage bookings for shared facilities like boardrooms.
19. Participate in negotiation and procurement of office services and supplies, receive deliveries, and maintain accurate records.
20. Maintain the office store, ensuring proper supply of stationery and office supplies.
21. Maintain the assets register in liaison with the Finance Department.
22. Manage insurance provision for the workforce, furniture, and equipment.
23. Set clear annual targets for the function.
24. Objectively review performance quarterly with the GM against agreed objectives and competencies, seeking feedback.
25. Advise the GM on new HR and Admin trends.
26. Execute assigned roles within stipulated timelines to maintain defined turnaround times.
27. Ensure adherence to all legal, regulatory ordinances, codes, and policy obligations for county and national authorities, including SASRA and Data Protection.
28. Engage with Departmental heads to receive views and provide advice on HR & Admin matters.
29. Undertake other special activities and responsibilities as assigned by the GM.

1. Bachelor’s degree in Human Resource Management/Development, Business Administration, or an equivalent qualification from a recognized institution.
2. Membership with the Institute of Human Resource Management (IHRM) Kenya, with a valid practicing certificate.
3. Minimum of 3 years of relevant professional experience.
4. Ability to multi-task, prioritize, and pay attention to detail.
5. Hands-on experience in implementing and maintaining office systems and procedures.
6. Exceptional customer service, interpersonal, and communication skills.
7. Up-to-date knowledge of Kenyan Labor laws.
8. Commitment to improving communication, cooperation, and planning within the Human Resources Office.
9. Ability to use discretion and maintain confidentiality at all times.