Associate

PricewaterhouseCoopers (PwC) Kenya, established in 1998, is a leading professional services firm providing assurance, tax, and advisory services to clients across various industries.

The Associate position within PwC Kenya's Client & Market Development (CMD) team is an entry-level role designed for individuals eager to learn and grow. The successful candidate will be responsible for mastering new systems and processes, consistently meeting deadlines, and developing a diverse skill set across various CMD portfolio services. This role involves supporting CMD Senior Associates and Managers, with a clear path for progression to a Senior Associate grade. This progression is achieved by building a strong understanding of PwC's business, identifying areas for specialization within the CMD portfolio, and meeting specific development milestones and objectives.

1. Create and maintain Salesforce dashboards for Lines of Service (LoS) to ensure real-time data accuracy and accessibility.
2. Attend LoS monthly Business Development (BD) meetings to present Salesforce metrics, address data integrity issues, and incorporate updates.
3. Facilitate Salesforce CRM adoption by supporting training sessions and troubleshooting, including leading LoS-specific Salesforce clinics.
4. Follow up on implementation calendars, including social media initiatives, and package content into approved templates for consistent sharing across platforms.
5. Raise requests for thought leadership publications distribution, such as Tax Alerts and industry magazines, on the digital web channel and distribute approved mailers to clients upon partner approval.
6. Consolidate client feedback lists, follow up on responses, and share reports with managers and partners to support informed decision-making.
7. Support the preparation of training sessions, such as bi-annual Salesforce trainings, including materials and internal communications.
8. Create and maintain Salesforce dashboards for Industry Groups and their key & priority accounts, ensuring real-time data accuracy and accessibility.
9. Follow up with account drivers and opportunity owners to update their opportunities on Salesforce.
10. Support the Senior Associate in executing go-to-market strategies, including monitoring and summarizing news briefs for relevant insights.
11. Assist the Senior Associate/Manager/Senior Manager in planning and preparing presentations and materials for PwC hosted events, including industry conferences.
12. Participate in CMD rotating roles to share daily news updates firmwide, ensuring timely and well-packaged daily firmwide mailers.
13. Respond to CMD inquiries as needed with guidance from senior team members.

1. Hold a Bachelor of Commerce degree or a similar university undergraduate degree.
2. A Diploma in Professional Marketing from the Chartered Institute of Marketing or a related institution is preferable.
3. Possess 0 – 3 years of experience in industry, professional services, or relevant internships for entry-level/graduate associates.
4. Proficiency in digital marketing tools and data analysis is desirable.
5. Ability to utilize technology tools, including Power Automate and CMD request portal, to drive efficiency in handling CMD tasks is desirable.
6. Experience with digital presence and stakeholder data management is desirable.