Group Operations & Administration Manager

Valentori Group is a forward-thinking African holding company committed to building strong, scalable, and future-ready enterprises across various sectors.

This role involves leading the daily administrative and operational functions for Valentori Group companies. The manager will be responsible for coordinating both office and field teams, including technicians and subcontractors across various project sites. Key aspects include planning workforce deployment, monitoring attendance, and managing logistics for field teams such as transport and and accommodation. The position also entails supervising office staff, tracking assignments, and ensuring departmental accountability. Collaboration with Project Management, Procurement, Finance, and Sales teams is crucial for seamless activity coordination. The manager will monitor operational workflows, ensure adherence to deadlines and company policies, and oversee the effective use of company management systems like Zoho People and Zoho Projects. Additionally, the role covers general office administration, facilities, equipment management, and preparing operational updates and performance reports for management. A core responsibility is to identify and resolve operational inefficiencies, anticipate challenges, and implement practical improvements.

1. Oversee all daily administrative and operational activities for Valentori Group companies.
2. Coordinate various field personnel, including fundis, technicians, installers, and subcontractors across multiple project sites.
3. Plan workforce deployment, monitor attendance, and manage logistics for field teams, including transport and accommodation.
4. Supervise office staff, track assignments, and ensure accountability within departments.
5. Coordinate human resources functions such as recruitment, onboarding, leave management, employee records, performance reviews, and disciplinary documentation.
6. Collaborate closely with Project Management, Procurement, Finance, and Sales teams to ensure smooth coordination of activities.
7. Monitor operational workflows, ensure deadlines are met, and verify compliance with company policies.
8. Ensure the effective utilization of Zoho People, Zoho Projects, and other company management systems.
9. Manage office administration, facilities, equipment, and general workplace operations.
10. Prepare daily operational updates, weekly performance reports, and provide recommendations to management.
11. Identify operational inefficiencies, foresee potential challenges, and implement practical improvements.

1. Bachelor's degree in Business Administration, Human Resource Management, Operations Management, or a related field.
2. Minimum of 5 years of relevant experience, preferably in operations, administration, or HR management.
3. Prior experience coordinating field teams, technicians, contractors, or artisans is a significant advantage.
4. A background in Human Resource Management is highly preferred.
5. Experience in construction, interior design, fit-outs, or facilities management industries is an added advantage.
6. Proficiency in Zoho applications, ERP systems, or similar business management software is desirable.
7. Strong leadership, coordination, and people-management skills.
8. Excellent organizational, planning, and problem-solving abilities.
9. Capability to manage multiple teams, assignments, and deadlines simultaneously.
10. Strong communication, interpersonal, and conflict-resolution skills.
11. High levels of integrity, discretion, professionalism, and accountability.
12. Ability to make sound operational decisions and work independently.
13. Results-oriented, proactive, and comfortable working in a fast-paced environment.