Project Manager Internship

BURN Manufacturing designs, manufactures, and distributes clean cookstoves, operating in the energy and utilities sector with a focus on sustainable solutions.

This Project Management Internship at BURN Manufacturing involves supporting the delivery of IT Operations and various IT projects across the organization. Working under the guidance of the Project Manager, the intern will assist with coordinating employee onboarding and offboarding processes, ensuring the IT asset register is accurately maintained, following up on support tickets, and tracking project tasks and timelines. This role provides valuable practical experience in IT operations and project management within a fast-growing company with multiple locations.

1. Facilitate employee onboarding and offboarding by preparing necessary devices, accounts, and checklists to ensure smooth transitions for new hires and timely access removal for departing staff.
2. Accurately update and maintain the IT asset register, documenting the issuance, return, and retirement of devices.
3. Monitor the helpdesk queue, follow up on outstanding tickets, and escalate any overdue or recurring problems to the Project Manager.
4. Provide support during office and site visits for device setup and resolution of fundamental user IT issues.
5. Monitor project tasks, timelines, and actions, ensuring project trackers and documentation are current.
6. Arrange and schedule meetings, record minutes, and follow up on agreed actions with team members and relevant stakeholders.
7. Assist in gathering vendor quotes, renewal dates, and expenditure data for IT Operations budget monitoring.
8. Compile weekly reports detailing IT Operations metrics, including ticket volumes, onboarding completion rates, and asset register accuracy.

1. Hold a Bachelor’s degree (completed or currently pursuing) in Computer Science, Information Technology, Business, or a similar discipline.
2. Possess 0-1 year of experience in IT support, administration, or project coordination, including prior internships or industrial attachments.
3. Demonstrate a fundamental understanding of IT concepts, such as user accounts, devices, and network principles.
4. Exhibit a strong interest in project management and IT operations, coupled with an eagerness to learn.
5. Be proficient in Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
6. Possess strong organizational skills and meticulous attention to detail.
7. Have effective written and verbal communication abilities.
8. Be capable of collaborating effectively within a team and proactively following up on assigned tasks.
9. Have some exposure to ticketing or project management tools like Jira, Trello, or Asana.