Receptionist & Admin Assistant

Janta Kenya is an HR Consultancy firm that provides essential skills and services to individuals and organizations. Their team of professional HR consultants offers extensive experience in people management, advising clients in private, public, and non-profit sectors.

Janta Kenya is seeking a full-time Receptionist & Admin Assistant in Nairobi. The ideal candidate will hold a BA/BSc/HND qualification and will be responsible for overseeing daily administrative tasks, managing client interactions, and supporting senior management. This position requires strong organizational skills and the ability to handle multiple responsibilities in a fast-paced environment.

1. Greet visitors and manage all incoming communications, including calls, emails, and messages.
2. Address client inquiries and direct them to the appropriate team members.
3. Accurately record client details and communications in the CRM system, assign leads, and monitor their progress.
4. Update property listings on the company's website and various property portals.
5. Organize and coordinate meetings, including preparing agendas, taking minutes, and tracking action items.
6. Generate daily and weekly inquiry reports for management review.
7. Maintain precise physical and digital filing systems.
8. Oversee office supplies, manage meeting room schedules, and ensure the general presentation of the office.
9. Support the tracking of field agents' movements and maintain their check-in records.
10. Assist with follow-ups on property-related bills, leases, and rental payments.
11. Provide comprehensive administrative support to the Director and senior management team.

1. Possess strong communication and interpersonal skills, demonstrating a welcoming and professional demeanor.
2. Exhibit excellent organizational and time-management abilities.
3. Show high attention to detail, particularly when handling records and data.
4. Be proficient in using office software, CRM systems, and various online platforms.
5. Demonstrate the ability to effectively manage multiple tasks in a fast-paced office environment.
6. Experience in real estate, customer service, or administrative support is considered an advantage.