Head of Organization and Project Management

Bank of Africa Kenya Limited was founded in 1989 and is a financial institution based in Nairobi, Kenya, offering a range of banking services.

The Head of Organization and Project Management is responsible for overseeing the bank's strategic initiatives, from coordination of strategy formulation to project execution and operational excellence. This involves ensuring all strategic projects are delivered efficiently, on time, within scope, and budget, while aligning with the bank's overall objectives. The role also focuses on optimizing resource utilization, fostering continuous process improvement, and managing change effectively to enhance the bank's performance and achieve its strategic goals.

1. Coordinate the formulation of the bank’s strategic and triennial development plans to align with organizational goals.
2. Lead the development of annual departmental work plans, ensuring integration of strategic priorities.
3. Monitor the execution of strategic initiatives and work plans, ensuring alignment with budget, timely delivery, and achievement of intended outcomes.
4. Track and report performance against predefined strategic targets, facilitating course correction where necessary.
5. Support the alignment of project selection and funding with strategic priorities and available budgets.
6. Lead the annual review of local and Group budgets, working with stakeholders to prioritize and fund critical strategic projects.
7. Supervise planning, execution, and monitoring of projects to ensure alignment with strategic priorities, timely delivery, and adherence to scope and budget.
8. Establish a structured, criteria-based approach for project selection, prioritization, and validation based on quantified strategic criteria.
9. Monitor and optimize resource utilization by ensuring balanced allocation of capacity and financial resources across the project portfolio.
10. Monitor and report on project portfolio performance, assessing success rates, impact, and benefits realization.
11. Maintain a master project plan to ensure visibility of all key milestones and interdependencies.
12. Develop and maintain cordial relationships with respective stakeholders at Local, Regional, and Group levels to ensure smooth project operations and issue resolution.
13. Lead continuous process improvement initiatives to support excellence in service delivery and operational efficiency.
14. Continuously monitor and evaluate the bank’s procedures and processes to ensure they remain up-to-date and in line with best practices.
15. Lead change management initiatives to support organizational transformation, stakeholder engagement, and seamless adoption of new processes.
16. Foster a culture of innovation, accountability, and operational excellence across the bank.
17. Develop and maintain strong working relationships with key stakeholders at local, regional, and group levels for project momentum, effective escalation, resolution, and collaboration.
18. Keep sponsors and the broader project management community informed through structured communication plans.
19. Provide portfolio updates through weekly reports to DMD, monthly executive dashboards to top management, and quarterly reports to the Board.
20. Provide a weekly update to DMD for ongoing process improvement initiatives and quarterly reports of closed initiatives and the realized benefits.
21. Guide and mentor project teams throughout the full project lifecycle to build professionalism, ownership, and delivery capacity.
22. Build project management discipline and professionalism within the organization.

1. Postgraduate degree in Technology, Business, Finance, or a related field.
2. Professional certifications including PMP/Prince 2, Lean Six Sigma, and MS Office Suite.
3. Minimum of 10 years of successful management experience in individual projects and project portfolios, ideally within Financial Services.
4. Experience in general banking with exposure to multiple departments, including Project Management (desirable).