Direct Sales Representative

Premier Bank Kenya Limited is a financial institution founded in 2023, operating in the banking and financial services sector in Nairobi, Kenya.

Premier Bank Kenya is seeking Direct Sales Representatives to actively engage with potential and existing clients, promoting and cross-selling the bank's diverse range of products and services. This role involves persuading clients to open and actively use accounts, maintaining accurate customer sales databases, and following up on referrals to generate new leads. Representatives will conduct market research during field assignments, contribute to the promotion of new offerings, and prepare regular sales reports to track progress and inform management of market trends. Additionally, they will deliver presentations to potential customers, highlighting the benefits of banking with Premier Bank Kenya, and undertake other duties as assigned to support the bank's overall business objectives.

1. Actively sell and cross-sell the bank's products and services to new and existing customers.
2. Persuade clients to open accounts and encourage active usage of dormant or unfunded accounts.
3. Maintain and update customer sales databases, ensuring thorough follow-up on referrals.
4. Conduct market research during field assignments and report findings to sales managers.
5. Participate in promoting new products and services, supporting marketing campaigns.
6. Prepare and submit daily, weekly, and monthly sales reports, tracking prospective business.
7. Conduct presentations to potential customers to secure new account openings.
8. Undertake any other duties assigned by management to support business goals.

1. Hold a Diploma in Sales & Marketing; a Bachelor’s degree in Business Administration, Marketing, or Public Relations is preferred.
2. Professional Sales qualifications and/or experience are a plus.
3. Possess a minimum of one (1) year of relevant work experience in a similar position with a proven track record of results.
4. Demonstrate strong sales, business development, and customer service orientation.
5. Be a go-getter, enthusiastic, and results-oriented with excellent communication and social skills.
6. Exhibit a forward-planning mindset with clear focus, maturity, reliability, and the ability to work unsupervised.
7. Have sound knowledge of the Bank’s products and services, including CBK Prudential Guidelines (KYC and account opening requirements).
8. Possess knowledge and understanding of markets and customer needs/trends.
9. Maintain a high sense of professionalism, diplomacy, and patience.
10. Show a passion for championing superior customer service.
11. Be able to network, build, and maintain excellent relationships with customers and colleagues.
12. Have the ability to convince and close deals with customers.
13. Possess good PR/interpersonal skills, outstanding reporting skills, problem analysis, time management, and listening ability.
14. Be adept in the use of Ms Word, Excel, Access, PowerPoint, Internet, and email.
15. Be honest and possess high integrity.