Direct Sales Representative – Bancassurance

HFCB Group Plc is an integrated financial solutions provider regulated by the Central Bank of Kenya and Capital Markets Authority. It operates as a public limited company with interests in Banking, Property, and Insurance, and is listed on the Nairobi Securities Exchange.

HFCB Bancassurance Intermediary, a division of HFCB Group Plc, is actively seeking a dynamic and results-oriented Direct Sales Representative specializing in Bancassurance. The successful candidate will be instrumental in delivering appropriate and complete insurance solutions to clients, thereby contributing significantly to the company's top-line revenue growth, customer acquisition targets, and overall profitability.

1. Promote and sell insurance products to both existing and potential clients.
2. Build and maintain strong, positive relationships with customers and business partners.
3. Generate new customer leads through cold calling and continuously improve sales techniques based on feedback.
4. Efficiently resolve customer issues and complaints to ensure maximum satisfaction.
5. Achieve agreed-upon sales targets and outcomes within specified timeframes.
6. Collaborate with team members and other departments on sales efforts and activations.
7. Analyze market potential, track sales performance, and prepare status reports.
8. Provide management with insights into customer needs, problems, interests, competitor activities, and opportunities for new products and services.
9. Stay informed about industry best practices and promotional trends.
10. Perform any other duties as assigned.

1. A diploma from a reputable institution is required; a Bachelor’s degree or equivalent is an added advantage.
2. Mandatory Certificate of Proficiency in Insurance (COP).
3. ACII or AIIK qualification, or progress towards obtaining one, is an added advantage.
4. A minimum of six months of sales experience is required.
5. Excellent communication and interpersonal abilities.
6. Proficient in Microsoft Office applications.
7. Strong prioritization, time management, and organizational skills.
8. Excellent planning and organizational capabilities.
9. Ability to perform effectively under pressure.
10. Strong problem-solving and decision-making skills.
11. Familiarity with industry regulations and rules.
12. A results-driven and customer-focused approach.
13. Basic understanding of the insurance industry and its products.