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Receptionist (Front-of-House Host)
Bold & Beautiful by Taj
Nairobi
Full-time
Hospitality & Hotel
Admin & Office
Entry Level
Salary: Open / Negotiable
Posted 2 hours ago
Deadline: Jul 06, 2026 3 days leftAbout the Company
Bold & Beautiful by Taj is seeking a professional, warm, and customer-focused Receptionist (Front-of-House Host) to manage front desk operations and deliver exceptional client experiences.
Job Description
Bold & Beautiful by Taj is seeking a professional, warm, and customer-focused Receptionist (Front-of-House Host) to manage front desk operations and deliver exceptional client experiences. The successful candidate will serve as the first point of contact for clients while coordinating appointments, handling customer inquiries, and ensuring efficient day-to-day reception operations.
Key Responsibilities
- Welcome and assist clients professionally.
- Manage appointment bookings and scheduling.
- Operate CRM and POS systems.
- Receive payments including cash and M-Pesa.
- Answer telephone calls and customer inquiries.
- Maintain front office records.
- Coordinate client arrivals and departures.
- Provide excellent customer service.
- Support administrative tasks.
- Maintain cleanliness and organization of the reception area.
- Assist with sales enquiries and product recommendations.
- Work closely with therapists and management.
Requirements
- KCSE C+ or above.
- Diploma or Certificate in Front Office Operations, Hospitality, Business Administration, Beauty Therapy, or a related field.
- Front office management.
- Customer service.
- Booking and scheduling systems.
- CRM and POS systems.
- Microsoft Office or Google Workspace.
- Cash handling.
- Communication skills.
- Professional grooming.
- Organization skills.
- Attention to detail.
- 1–2 years' front office experience.
- Experience in salons, spas, hospitality, or clinical settings will be an added advantage.
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How to Apply
Job Details
- Function
- Admin & Office
- Industry
- Hospitality & Hotel
- Type
- Full-time
- Location
- Nairobi
- Experience
- Entry Level
- Salary
- Open
- Posted
- Jul 03, 2026
- Views
- 21
- Deadline
- Jul 06, 2026