Senior Corporate Sales Executive

Britam Holdings Plc is a diversified financial services group founded in 1965, offering a wide range of financial products and services including insurance, asset management, and property.

The Senior Corporate Sales Executive will be responsible for expanding and maintaining the General Insurance business through effective management of insurance brokers. This involves achieving premium and business development targets, cultivating strong broker relationships, identifying new business opportunities, enhancing client retention, and delivering high-quality service to both brokers and clients, all in alignment with the company's underwriting, service, and business development standards. The role reports to the Business Development Manager.

1. Secure new General Insurance business through assigned brokers to meet premium and business development targets.
2. Retain and expand existing General Insurance business through proactive portfolio management and effective broker engagement.
3. Cultivate and maintain strong, productive relationships with assigned brokers and key clients to maximize business opportunities and strengthen retention.
4. Identify and pursue new business opportunities within the assigned broker portfolio and the broader market.
5. Deliver excellent customer service to insurance brokers and clients, ensuring timely resolution of service issues and complaints.
6. Service existing business and coordinate with internal teams to resolve policy, claims, commission, and other broker-related issues promptly.
7. Follow up on renewals and proactively engage brokers to maximize conversion and retention.
8. Forward proposal forms, risk notes, and other relevant documentation to the underwriting team for timely business progression.
9. Conduct initial underwriting assessments within delegated authority and approved guidelines to support sound risk selection and efficient business turnaround.
10. Follow up on premium collections and support timely resolution of outstanding premium issues within the assigned portfolio.
11. Recruit and onboard new insurance brokers in line with business development objectives to expand the company’s broker network.
12. Develop and execute market and broker-specific business development initiatives, adjusting strategies based on market performance and emerging opportunities.
13. Provide product and process training for insurance brokers and intermediaries, submitting required schedules and reports.
14. Promote and utilize authorized incentive schemes to drive new business and enhance broker engagement.
15. Develop strategic partnerships with key brokers and share relevant market intelligence, business opportunities, and competitor insights with the Business Development Manager.
16. Collaborate closely with Underwriting, Claims, Finance, and other functions to ensure seamless service delivery and achieve business objectives.
17. Prepare and submit accurate weekly, daily, and other required business performance reports.
18. Monitor the performance of the assigned broker portfolio against agreed targets and proactively identify actions to address performance gaps.
19. Perform any other duties as assigned.

1. Bachelor’s degree in Business, Insurance, Finance, Marketing, or a related business field.
2. Professional qualification in Insurance such as DIP IIK, DIP ACII, ACII, or an equivalent recognized insurance qualification.
3. 4–6 years of relevant experience in the insurance industry, preferably in General Insurance sales, business development, broking, or a related client-facing role.
4. Demonstrable experience in managing an assigned portfolio of insurance brokers and achieving agreed premium and business development targets.
5. Proven experience in developing and maintaining relationships with brokers and clients, and converting business opportunities into sustainable revenue.
6. Strong understanding of General Insurance products, including coverage, exclusions, policy terms, and market practices.
7. Demonstrated expertise in building and maintaining productive relationships with brokers and intermediaries to foster business growth.
8. Proficiency in managing an assigned broker portfolio, driving growth, and maintaining strong retention levels.
9. Sound application of risk assessment principles and underwriting guidelines within delegated authority.
10. Effective management of renewals, identification of retention risks, and implementation of actions to secure continued business.
11. Strong oversight of outstanding premiums, collection follow-up, and timely resolution of receivables.
12. Effective negotiation and influencing skills to engage brokers and clients and achieve business objectives.