Central Transport Operations Lead

DHL Supply Chain is an international logistics company known for its inclusive and diverse work environment, emphasizing values and team-based leadership.

This role involves overseeing the strategic planning, coordination, control, and continuous improvement of transport operations across multiple sites, regions, or for various customers. The primary goal is to ensure the safe, cost-effective, compliant, and efficient movement of goods, consistently achieving defined service-level targets.

1. Oversee daily transport operations across the assigned network.
2. Monitor fleet utilization and optimize vehicle routing, load planning, and vehicle allocation.
3. Maximize capacity utilization through optimized vehicle allocation.
4. Ensure timely dispatch and delivery of customer orders.
5. Utilize transportation management systems and tracking tools for real-time shipment and vehicle monitoring.
6. Ensure on-time collection and delivery of shipments.
7. Promptly resolve operational issues and service disruptions.
8. Monitor fleet performance, availability, and utilization.
9. Drive initiatives to enhance vehicle productivity and minimize downtime.
10. Monitor fuel consumption and driver productivity.
11. Promote a positive safety culture and foster employee engagement.
12. Ensure service levels meet or exceed contractual customer expectations.
13. Adhere to transport regulations, axle-load requirements, and road safety standards.
14. Ensure fleet compliance with regulatory and company standards.
15. Identify cost-saving opportunities without compromising service delivery.
16. Manage the performance of transport-related suppliers and contractors.
17. Ensure compliance with transport legislation, road safety regulations, and company policies.
18. Ensure driver compliance with licensing, permits, and training requirements.
19. Ensure loads depart within the agreed dispatch window and control delivery documents, keys, GPS devices, fuel cards, and mobile phones.
20. Coordinate the resolution of delivery issues with customer service and relevant stakeholders.
21. Support team performance, workload balancing, and the achievement of individual development objectives.

1. Hold a Degree or Diploma in Logistics and Supply Chain.
2. Possess experience in fleet utilization, routing, load planning, vehicle allocation, dispatch, delivery control, managing transport exceptions, using TMS/tracking tools, fuel monitoring, driver productivity, and supplier performance.
3. Have 10 years of experience in the logistics, transport, or supply chain industry.
4. Demonstrate working knowledge of structured problem-solving, performance reporting, and continuous improvement methodologies.
5. Possess supply chain, transport, or logistics industry experience, with practical exposure to customer service and distribution operations.
6. Have national business knowledge and the ability to work effectively across diverse cultural and stakeholder environments.